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General Conditions

The general terms and conditions of Domaine La Douce France are described below

Article 1: Definitions

The conditions are understood to mean:

  1. Holiday accommodation: lodge tent, gite, chambre / room, apartment, summer cottage and the like;

  2. Entrepreneur: the company / owner of Domaine La Douce France who makes the holiday accommodation available;

  3. Holiday maker: the person who enters into an agreement with the entrepreneur regarding the holiday accommodation;

  4.  Co-creator: the persons also indicated on the agreement;

  5. Costs: all costs for the entrepreneur that are related to the running of the recreation business;

  6. Information: written / electronic data about the use of the holiday accommodation, the facilities and the (house) rules regarding the company;

  7. Booking amount: total agreed price for the accommodation, excluding the costs incurred during the stay such as costs of the table d'hôte, consumptions, starter package, etc.

  8. Cancellation: the written termination by the holiday maker of the agreement before the commencement date of the stay


Article 2: Content of the agreement

  1. The entrepreneur makes available to the holiday maker for recreational purposes, not for permanent residence, a recreational accommodation of the type or type that has been agreed, for the agreed period and the agreed price;

  2. The entrepreneur is obliged to provide the holiday maker with the information on the basis of which this agreement is also concluded in advance. The entrepreneur will always notify the holiday maker of any changes to this in good time;

  3. If the information deviates significantly from the information provided when entering into the agreement, the holiday maker has the right to cancel the agreement without costs;

  4. The holiday maker has the obligation to comply with the agreements and the associated information. He ensures that co-custodian (s) residing with him comply with the agreement and the associated information;

  5. These general terms and conditions and associated information always apply. This does not affect the fact that the holiday maker and the entrepreneur can make individual additional agreements whereby deviations from these conditions can be made for the benefit of the holiday maker.


Article 3: Duration and expiry of the agreement

The agreement ends by operation of law after the expiry of the agreed period, without notice being required.


Article 4: Price

The price is agreed on the basis of the rates applicable at that time, which have been set by the entrepreneur.


Article 5: Reservation and payment

  1. The entrepreneur will confirm the reservation to you by e-mail within 10 days of receipt and invoice the booking amount. You must check the confirmation, including invoice, for correctness immediately upon receipt. Any or alleged inaccuracies must always be made known by telephone or e-mail;

  2. The holiday maker must make the payments in euros, unless otherwise agreed, with due observance of the agreed terms;

  3. The booking amount will be invoiced to the holiday maker by the entrepreneur in 2 installments:
    o 50% of the booking amount must be made by the holiday maker within 8 days of the date of the invoice;
    o The other 50% of the booking amount must be in the entrepreneur's possession no later than 8 weeks before the start of the stay;
    o “Early bookings” before the end of December will be invoiced to the holiday maker by the entrepreneur in 3 installments;
    o When booking within 8 weeks before the start of the stay, the entire booking amount must be paid in full when booking;

  4. If the entire amount is not received by us within the aforementioned period, we are entitled to unilaterally dissolve the agreement, two weeks after a reminder by email, and the reservation and any form of refund will lapse.

  5. Your deposit will be refunded provided there are no costs to be settled, after the final cleaning, by bank or giro;

  6. Before departure / end of the holiday, we will draw up your final invoice of any costs incurred.

Article 6: Arrival and departure

Your holiday accommodation is available from 4 pm on the day of arrival. On the day of departure, we request that you leave your holiday home before 10:00 am because of the final cleaning and arrival of the new guests.


Article 7: Cancellation

In case of cancellation, the holiday maker pays a fee to the entrepreneur. This amounts to:

  1. If canceled more than 8 weeks before the start of the stay, 50% of the booking amount is due.

  2. In case of cancellation within 8 weeks before the start of the stay, the full booking amount is due.

  3. In case of early termination of the stay, the full booking amount is due

We advise you to take out cancellation insurance.


Article 8: Internal rules

  1. In order to make the holiday at Domaine La Douce France as pleasant as possible for all guests, all guests must adhere to the established rules of conduct laid down in the House Rules.

  2. The House Rules will be presented to you upon arrival.

  3. Violation of the House Rules can result in the removal of Domaine La Douce France, without refund of the booking amount or part thereof.


Article 9: Laws and regulations

  1. The company ensures at all times that the holiday accommodation, both internally and externally, meets the environmental and safety requirements that can be imposed by the government on the holiday accommodation.

  2. The holiday maker is obliged to strictly comply with all safety regulations applicable on site. He also ensures that co-creators and third parties who visit him strictly observe these safety regulations.


Article 10: Maintenance and construction

  1. 1. The entrepreneur is obliged to keep the recreation area and the central facility in a good state of repair;

  2. The holiday maker is obliged to keep the holiday accommodation and the immediate surroundings in the same condition in which the holiday maker received it during the term of the agreement. Any costs due to destruction, etc. will be charged to the holiday maker and may be deducted from the deposit;


Article 11: Liability

  1. The legal liability of the entrepreneur is limited to a maximum of the amount stated in the insurance / policy companies that have taken out businesses.

  2. The entrepreneur is not liable for an accident, theft or damage on his property, unless this is the result of a shortcoming attributable to the entrepreneur;

  3. The entrepreneur is not liable for the consequences of extreme weather influences or other forms of force majeure;

  4. The entrepreneur is not liable for failures in the utilities.

  5. The holiday maker is liable vis-à-vis the entrepreneur for damage caused by doing or leaving his / her own, co-creator or third party (ies), insofar as this concerns damage to the holiday maker, co-creator and / or third party ( n) can be attributed.

  6. The entrepreneur undertakes to take appropriate measures after notification by the holiday maker of nuisance caused by other holiday-makers.

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